EyezOn Forum

Hello, I have started having issues with my EVL3 HW with "high packet loss detected. Network unstable. Duplicate IP address" issues. I have tried to reboot the modem, router, replace cables etc. without success. The IP LED (KEYB) on the module is flashing meaning it doesn't have an IP address ...

My device is now reconnected. Turns out when rebooting my cable modem and router, I forgot to reconnect Envisalink. Still wondering about the issue due to the power outage though. I am thinking reconnection should occur automatically regardless of power outage/router issue.

Hello, I just returned from vacation and my envisalink has been "offline" for the past 4 days due to a power outage. I received emails daily about the "EyezOn monitored device offline alert". To this day, I am still unable to reconnect the device. My Internet is working fine. I tried to reboot the ...

Success!!! Finally!!! Thanks to Dean Robinson for solving the problem which was the delay in reporting via *50. In my tests, I cancelled the alarm before the report was ever sent, because of the delay. I now have turned off the delay and bingo! Reports are being sent before I cancel the alarm. I ...

GrandWizard wrote:When you hit *56 it says EE? or when you hit #56?

Sorry, I meant #56.
I think I may have solved the problem though.
Is the alert report supposed to say "exit fault" when the alarm goes off?
The only thing I did was to change *50 from 1 to 0, thanks to Dean Robinson's suggestion.

Hi Grandwizard, I double checked everything: *48 through *55 and *59 through *75 are set according to the instructions. Zone programming via *56 will not allow me to enter (I get EE). Not sure what else I am supposed to program. Sorry, I am obviously not an expert programmer. You are right, there ...

Non tech: I do not have any module installed and shadowing is unchecked from the envisalink server. My problem is that *29 programing does not seem to be retained and I am not getting alert reporting on alarms when they are triggered (opening/ closing of zones works fine) GrandWizard: I will double ...

Wow! Sorry for pissing you off, but I read every single post in this thread! Seems to me not figuring it out is frustrating you as much as me. I did everything step by step and guess what? Still not working. Problem NOT solved. It is just interesting that since I posted the question more people with ...

Sorry to be a pain, but my problem is not resolved. Yes, the 3* after *29, 1 allows you to get passed the screen that says: program, diag., quit, but when checking if the settings have been saved by typing #29, it still says not in use/ EE. I am still not receiving alerts when the actual alarm is ...

Hi!

When I do 1,*,* I have a screen that says "enter * or #"
I tried to set off the alarm: no alert. The only one sent is when I cancel the alarm. It says opening code by user code 2.

Didn't work...