EyezOn Forum

FYI if you are interested in a workaround for this, see my feature request that I posted and post a response if you would be interested as well:

http://forum.eyez-on.com/FORUM/viewtopi ... c5a0#p3352

Thanks for the response. To me, it impacts anyone with an Ademco/Honeywell panel. Since most of us probably don't want to pay for open/closing reports with our provider, it would seem like an easy workaround to be able to provide the same service independently. If you would like for me to open up my ...

REQUEST: For those of us with Ademco panels, this would be a great workaround to not being able to split the reporting for Open/Close (Disarm/Arm) status changes. Similar to how zone follow alerts are generated by the EyezOn Server, have a setting for when the status of the alarm changes from "Ready ...

I like the 8-10 types of reports that can be sent as an email or text to my cell phone for various events such as arming, alarms, system trouble, etc, so I have my Eyez-On account set up to report these events as texts to my cell phone. Hi Richard, I apologize as I am not a double major, however I ...

Hey Hokie, I don't regret going with AlarmRelay. They have been pretty receptive to trying to get it to work, and I really do think their customer service is high despite my technical issues. As far as sending specific things to the communicator, there isn't a way to separate the signals on the ...

Thanks for your test, I think we have been dealing with a differing of definition of what "Open/Close" is. Open/Close as I and AlarmRelay were referring means when one arms or disarms the system. This is confirmed by your test that when you arm the system in stay, it dials out to give a "Close ...

After going through all the hoops with AlarmRelay, including getting Eyez-On Support on the phone, we are back to where I originally stated we would be :roll: No way to separate the reporting of open/close signals between the two communicators on a Vista Panel. I asked again about the ARIM device ...

I assume that by by IP based monitoring you mean using the Alarm Relay's ARIM device Actually the technician stated there would be no additional charge for open/closing reports being sent if I monitored through the ARIM or the EnvisaLink...clearly there is a disconnect between sales and support ...

Agreed it is frustrating, however it is more frustrating seeming to know more about how the EnvisaLink operates than the "support" technician. Granted, I have been working with AlarmRelay support, however that is due to my unwillingness to want to pay for open/close reports and AlarmRelay wants them ...

Update from this evening's time on the phone...still no dice. Frankly, it seemed I knew more about how the EnvisaLink operated than the technician. They are still convinced the panel sees it as a communicator, when in my opinion it functions more like a keypad. Long story short, they enabled split ...