EyezOn Forum

Looks like the system is down for some reason!

dcuste wrote:I just upgraded my router to a TP-LINK Archer C3200 and having a similar problem not being able to connect with the Envisalink server. Is the only solution to go to a different router?

You could investigate if one of the third-party firmware (DD-WRT or Tomato) can be load onto this Router.

We have a Honeywell VISTA 20P Alarm System and the EnvisaLink 3 installed. For some reason we CANNOT arm/disarm the system using the online Web Portal from our desktop PC. We CAN arm/disarm from the Eyezon Mobile Portal (mobile link - Desktop PC) and/or Mobile Portal App (on our Android phones). If ...

I'm gonna throw this out there, but maybe put the PIR sensor(s) in a separate partition that is not armed while the main partition is armed? Might work if your windows and doors have contacts installed and the PIR are just "belt and suspenders". Good luck. Thinking out loud, wouldn't it m...

The other possibility to avoid a factory reset is to return the setup to what it was before (xfinity router only) and change from static IP to DHCP on the Envisalink module. Once that is achieved, then make the change to the "new" setup (xfinity router + Asus RT-AC87U).

Possible things to try:

1. Try a different Ethernet Cable.

2. Try rebooting your Router & Hub?

3. Remove your Hub from the equation by connecting the EnvisaLink 4 directly to your Router and rebooting Router.

4. Try another Router if you have one available.

You could always use a 12 volt powered Ethernet switch and power it directly off the the alarm 12 volt panel aux power. One such device is a Netgear ProSAFE 5-Port Gigabit Switch GS105v5 http://www.downloads.netgear.com/files/GDC/GS105V5/GS105v5_IG_15Apr2014.pdf Yes, I'm aware of the possibility of...

Why did you stop using the 21P IP Module? You can use both the 21P IP and Envisalink. Use the 21P to send alerts to AlarmRelay and use the EVL to remotely control the alarm. Alarm Relay's cost to monitor via the VISTA 21IP is about $16/month (plus a $35 activation fee and a NEW $35 AlarmNet Fee), w...

We recently switched our Central Station Monitoring from one CSM Provider to Alarm Relay. Our Honeywell VISTA 21ip Alarm System was previously monitored via the onboard IP module of the VISTA 21ip and now we are using the EnvisaLink 3. We had to delete the EnvisaLink 3 from our Eyez-On Account in or...

You DO NOT need to subscribe to the EnvisAlertsPlus package in order for Alarm Relay to monitor your system (so no additional $5 per month)! IMHO, the fact that Watch Light/Alarm Relay is a US-based Alarm Monitoring Company is a major plus in my book. Also, Watch Light/Alarm Relay is very close to w...