Search found 3 matches

by alarmguy
Sat Feb 20, 2016 6:06 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: SMS Communication Delays
Replies: 7
Views: 9367

Re: SMS Communication Delays

Hmm, I can kind of see why they would do it, especially if EVL users are abusing the service by reporting every time a zone changes state. It creates a huge amount of traffic on Telus's SMS system. At any rate, I set up the prescribed workaround using an alternate mail server and reporting is back ...
by alarmguy
Sat Feb 20, 2016 10:23 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: SMS Communication Delays
Replies: 7
Views: 9367

Re: SMS Communication Delays

Thanks for the update. I was in my Eyez-on profile yesterday and added/deleted contacts to as a method of determining which part of the chain was causing the delay. All my "send pin" and verifies went without delay. I received a text this morning at about 4:00 for an opening that took place ...
by alarmguy
Fri Feb 19, 2016 10:04 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: SMS Communication Delays
Replies: 7
Views: 9367

SMS Communication Delays

I have had the Envisalink3 system installed on a DSC 1864 for a few years now ( I am a retired alarm company owner/installer) but lately the delay between the event and the SMS message has become severe, 2 hours+. When the event eventually shows on SMS it has a proper time stamp of the actual event ...