Search found 7 matches

by marklyn
Tue Nov 05, 2013 5:41 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: More Security Events in the last couple of weeks. 'Sup?
Replies: 1
Views: 3113

More Security Events in the last couple of weeks. 'Sup?

I'm regularly getting the "Security Event: Network Supervision Fault" messages in the last two weeks. I'm not sure if this has anything to do with the recent firmware upgrades, but it's happening sometimes twice a day, maybe 2-4 times a week now. Sometimes I get the "restore" email moments after the ...
by marklyn
Sat Aug 03, 2013 1:37 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Network Supervision Fault - a question about accountability
Replies: 6
Views: 13937

Re: Network Supervision Fault - a question about accountabil

When I switched from my 2DS connecting to the eyez-on servers to an EVL3 which connected (via Connect2Go) to my alarm company's monitoring server, I too would get network outage reports, but from my alarm company. Like the OP, my network was working fine. But I noticed the problem seemed to be when ...
by marklyn
Mon Jul 29, 2013 1:41 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Network Supervision Fault - a question about accountability
Replies: 6
Views: 13937

Re: Network Supervision Fault - a question about accountabil

Thanks for the detailed info, it is appreciated.
Regarding #3 answer, what is the difference between the update pings and non-communication for 10 minutes. If you don't mind, can you explain that, I'm wondering what the update pings are.

Thanks
by marklyn
Mon Jul 29, 2013 10:21 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Network Supervision Fault - a question about accountability
Replies: 6
Views: 13937

Network Supervision Fault - a question about accountability

OK, so I've had my Envisalink board installed and running beautifully for about a month or so now and LOVE it. However, on occasion, I'm receiving a "Network Supervision Fault" every few days. The fault seems to last about a minute and then restores itself. Since I'm managing my own network, I'm ...
by marklyn
Thu Jul 04, 2013 4:31 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: inbound ports?
Replies: 8
Views: 12517

Re: inbound ports?

ok, I used port 8080 and set up a different external port on my router to forward to 8080. Works now. I had hoped there was a more unique internal port assignment than 8080, but it works and I'm happy.
Thanks
by marklyn
Thu Jul 04, 2013 3:25 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: inbound ports?
Replies: 8
Views: 12517

Re: inbound ports?

You need to config your route to forward an external port(you pick the number) to port 4025 on EnvisaLink board. Configure the app to access your route's external IP and the port you forwarded on the route. I tried that, still getting "failed to contact alarm". I have other things (cameras) that ...
by marklyn
Thu Jul 04, 2013 10:16 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: inbound ports?
Replies: 8
Views: 12517

inbound ports?

I have an app that allows me to use a port number to communicate with my Envisalink board. I know I can get to the settings, etc., from the web page on my smartphone, but the app is easier and more convenient to use, if I can make it work. Is there a way to connect to the board, from outside my ...