EyezOn Forum

If anyone else has this problem, after trying many different things, the only solution I found was to perform a hardware reset of the EL3, following these instructions: http://forum.eyez-on.com/FORUM/viewtopic.php?f=11&t=365 You have to be VERY careful to short only pins 2 and 5 (on the EL3) and not ...

My Envisalink 3, which had been working fine, stopped working on 4/13/14, with this message: "Network Supervision Fault". Since then, I get the message "Your Device Is Not Communicating With Our Servers." I've tried changing cables; restarting switch; restarting router; restarting DSC panel (removed ...

I'll try to bypass the gigabit switch and see if the gigabit router can recognize the Elink by itself. But I need the switch for other network devices so I'd have to figure out what to do. You know, I also should check the settings of the router because maybe by default it has turned off 10 mb ...

I got it working! Thanks for your help. For others who have a similar problem, here's what I did. The problem apparently arises because either my gigabit switch or router (or both) cannot recognize an older 10 mbit device such as Envisalink. Elink is the only device I have that is that slow. I ...

Thanks for your input, I appreciate it. Yes, the DHCP server is in the router. Everything else I've ever tried has worked with this router. I may have another router to try, will look. This is a gigabit router - could that have an impact as the EL3 is not gigabit? I'd think not. Anyway to ...

Yes, the switch it connects to is lit up.

I tried a different cable and still nothing.

It looks like the new EL3 is defective, right?

Hello everyone, Glad your helpful forum is here. I just got a new Envisalink 3 and am excited to get it working, but for the life of me cannot get it to obtain an IP address and show up on the network. Either it's defective or there's something I'm missing. My network has computers, cameras, and TV ...