Search found 8 matches

by Bill_in_NZ
Wed Dec 04, 2013 4:36 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Can't get SMS messages to work at all
Replies: 16
Views: 19067

Re: Can't get SMS messages to work at all

So I need to use a 3rd party SMS gateway and I'm not lying when I say they can only authenticate by the sender's email address. You might try the email forwarding work around I suggested if it works for you. Unfortunately, this won't work. When you set up a forwarding address, even if using a ...
by Bill_in_NZ
Wed Dec 04, 2013 3:19 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Can't get SMS messages to work at all
Replies: 16
Views: 19067

Re: Can't get SMS messages to work at all

They use your phone number i.e. Bill's-mobile-number@smsglobal.com Anything that goes to your number gets billed to you. Yeah, but they don't - I asked them. I would use a local carrier, but here in NZ, they are set up for business use only - high setup costs, high monthly fees, etc. The other ...
by Bill_in_NZ
Wed Dec 04, 2013 1:27 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Can't get SMS messages to work at all
Replies: 16
Views: 19067

Re: Can't get SMS messages to work at all

That's insane. Is it possible the person doesn't know what they are talking about? To be honest Bill, there has been no one that I know of who has had an issue with either their carrier's email-to-SMS gateway, or the use of a 3rd party service. I'm pretty sure there are more than a few threads on ...
by Bill_in_NZ
Wed Dec 04, 2013 6:31 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: New Feature Requests
Replies: 275
Views: 2195987

Re: New Feature Requests

Hi Folks, I purchased the Envisalink3 primarily so that I could send SMS messages when my alarm was triggered. All the advertising around the Envisalink makes claims that this is possible. In the real world, this turns out to be extremely difficult. The reason is that virtually all email to SMS ...
by Bill_in_NZ
Wed Dec 04, 2013 4:36 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Can't get SMS messages to work at all
Replies: 16
Views: 19067

Re: Can't get SMS messages to work at all

I just got this responce for SMSGlobal regarding this issue: Hi Bill Thank you for contacting SMSGlobal support. You would need to use a unique email address otherwise messages sent from this email would go through your account, hence you will be charged. Maybe you can setup a specific email address ...
by Bill_in_NZ
Tue Dec 03, 2013 9:59 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Can't get SMS messages to work at all
Replies: 16
Views: 19067

Re: Can't get SMS messages to work at all

Sorry Bill, you can't customize your alert messages at this. time. Just so I understand, are you worried that someone at our company would send you text messages? Who else would have an eyezon account except for us? :D Ha ha, no, I don't think anyone from your company would be so sneaky :lol: What ...
by Bill_in_NZ
Tue Dec 03, 2013 4:10 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Can't get SMS messages to work at all
Replies: 16
Views: 19067

Re: Can't get SMS messages to work at all

Issue a tech support ticket and we can look at the mail logs. PINs come from different servers than events. Sometimes carriers will block one of our servers but not others. Hey Mr Wizard. I think you are right about other servers used for PINs. I have now set up a paid account with SMSGlobal and ...
by Bill_in_NZ
Tue Dec 03, 2013 1:32 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Can't get SMS messages to work at all
Replies: 16
Views: 19067

Can't get SMS messages to work at all

Hey there, I am a new user of the EnvisaLink3 on my DSC alarm. I have been able to get messages to email addresses with no trouble at all, but despite hours/days of trying, am not having any luck getting an SMS to my phone. I am in New Zealand and when I have tried any of the NZ SMS gateways in the ...