Search found 4 matches

by Tecfish1
Wed Jul 02, 2014 10:43 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Not able to arm and disarm Vista 20P panel from Portal
Replies: 9
Views: 7781

Re: Not able to arm and disarm Vista 20P panel from Portal

Hi Grand wizard, I would need a bit more explanation please. I'm the installer and I bought the module from ADI. With the module, I had an instruction sheet mentioning to connect to Connect2go web site with a Prologin account. I installed and programmed the panel and the Envisalink 3 module. I had c...
by Tecfish1
Sat Jun 28, 2014 10:00 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Not able to arm and disarm Vista 20P panel from Portal
Replies: 9
Views: 7781

Re: Not able to arm and disarm Vista 20P panel from Portal

Hi Grandwizard, My account is with connect 2 go, when I trying to connect to eyezon it asked me to connect with connect2 go. I can' t see any support link in the left hand side of the page. This being said, in my dealer account there is a support link at the left top page. When I click on this link ...
by Tecfish1
Fri Jun 27, 2014 6:29 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Not able to arm and disarm Vista 20P panel from Portal
Replies: 9
Views: 7781

Re: Not able to arm and disarm Vista 20P panel from Portal

Thank you GrandWizard for your fast replied. Could you indicated me the proper way to contact tech support?

Regards
by Tecfish1
Tue Jun 24, 2014 4:00 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Not able to arm and disarm Vista 20P panel from Portal
Replies: 9
Views: 7781

Not able to arm and disarm Vista 20P panel from Portal

Good afternoon, I did install an alarm panel Vista 20P with an Envisalink 3 module and I noticed a major problem. I'm able to arm and disarm the system by having access to the Envisalink 3 module on the home network but I cannot arm disarm the system from the portal and the web site. Perhaps, I'm ab...