EyezOn Forum

If I have EnvisAlarm subscription, will a line drop cause the operator to send someone out? I sure hope not... Any ways to change the network supervision fault warning to more than 10 minute? I am planning a trip to Europe and won't have cell coverage. Even if the operator from EnvisAlarm call me, ...

Would that be only when the system is armed or anytime the connection is lost?

Also, if we have an ISP outage, would that also trigger the alert?

Is there a way to test the line cut monitoring? I'm wondering if unplugging the RJ45 cable while the system is armed might work as a test?

I opened a support ticket and before I could even get out of my chair I had a response with clear instructions for fixing what I broke. The quickest response I've ever received and my system is back up and running. I'm very pleased!

Hello, This morning I installed an EnvisaLink 3 into my Honeywell Vista 15P and it was amazing! It was working wonderfully until I started messing around with my Vista. It has been years since I installed the alarm and the EnvisaLink install had refreshed my memory so I was going through many of th...