EyezOn Forum

Hello Only to clarify the final solution for other who may have the same problem. Yes, my both locations in Eastern Time Zone. the problem that my Microsoft Outlook Web App is not configured correctly. So I have a hotmail account and when I access my account by IE, Firefox or Chrome, I have the same ...

Hello,
This morning, I did check my email by smart phone and not by computer. I did realize that the time stamp is correct by smart phone and not by computer (chrome).

After googling, there is a bug with chrome when displaying the hour.

So, thanks for your support.

Thanks,

Hello,

There is no choice America/Montreal in the drop list.
I just submit a ticket right now where the time was 9:55PM.

I just receive an email about my ticket with this hour 8:55 PM

Thanks,
noreply@EYEZ-ON.com
Reply|
Today, 8:55 PM

Hello, I am in Montreal / Canada, because there is no choice for Canada, so I did choose the America/New York. It is the same time zone. In my portal account, I choose this option. In "manage device", I did choose the same thing. Auto time update is checked. So, two places, I put the same value ...

Hello, I receive by email all eyezon notification in the next seconds, so it is fast and I have no problem. The message in the email gives the correct time time and date. The problem that time of the email is an hour before. example : For a disarm event at 9 PM, I receive an email that at 9 PM Sarah ...

Merci beaucoup - Thanks a lot.

Hello, I have an account in EyezOn portal associate to EVL-3. I want to add another EVL to my portal account for some period the time to configure it for my daughter. Later, I will create another account for her and add the new EVL from my account to her account. Is there is problem with that? So ...