EyezOn Forum

May I respectfully suggest that even a Grand Wizard sometimes misunderstands a problem. One motion detector being followed could easily generate far more traffic in a week than I've generated in the 3 years that I've had my 7 zones followed (my average has been two messages per week). You accurately...

... I was at a meeting in October of 2012 where it shown that of 2430 events that happened in a sample minute, 1900 where idle zone followers. All generated by the 8% of users that actually use this feature. The mail system admins where playing a never-ending game of "whack-a-mole" trying...

Ok, I think I have an answer. The admins switched to a new database replicator on Tuesday which required a re-sync of all databases. When we moved to only allowing 1 zone per Envisalink back in 2012, there was bug on the portal side that allowed some customers to get unlimited zone followers. The b...

Interesting. Thanks for that info.

Count me as a very satisfied 2DS/Envisalarm customer. For over two years, I've only had a few minor glitches, such as today's, which were very quickly resolved.

It's comforting to know that even Wizards have glitches :D but, I'm surprised the Consolidated Monitoring person I spoke with couldn't check their connectivity to my 2DS without an event occurring. I would have assumed they had a "Last Updated" status screen like the one on my Eyez-On port...

I'm out-of-town and just received an Alert Email from noreply@eyezon.com that said: "Please be advised that your monitored device XXXXXXXXXXXX has been off-line for at least 24 hours. Please check your network. You will continue to receive these alerts until you have resolved the problem" ...

First, I should note that I feel guilty complaining about this minor item because the 2DS is such a terrific, reasonably priced product. I understand the reasoning for going into an "uninstalled" mode. But I was on the phone with AT&T as they restored service (about 5 days after it wen...

My Internet went off at my unattended house last week and I received a "Network Supervision Fault" email (as expected). The next day I received an email "Please be advised that your monitored device... has been off-line for at least 24 hours. Please check your network" (very nice...

Rich, Thanks for not forgetting about me. Unfortunately I don't have a static IP. My D-Link router has a built-in DDNS client for their free DDNS service. It gets the new IP address after a power fail reboot but not after my DSL modem’s IP address simply changes (which AT&T does occasionally). O...

I'm still wondering if the "Camera" feature can be used with HTTPS cameras/devices that are on the same LAN as my 2DS? Since only the port number is entered to configure a camera/device on the same LAN as my 2DS, it appears this feature can only be used with HTTP cameras/devices (unless I'...