EyezOn Forum

I've had a 2DS module set up for years on various linksys routers for remote access using port forwarding and it's worked flawlessly. I've just replaced my router with an Asus RT-N66U and I can't get the forwarding to work with the 2DS. It's working fine with other devices on my network (cameras etc ...

You've always only been allowed to select one zone follower. Are you an Envisalerts Plus customer? They can select more than one. That's weird because I definitely had it set to cover my front and back doors and consistently received alerts for both until last night when they abruptly stopped and ...

As of last night (June 25) I stopped receiving email alerts for the zones I had set to follow. Just logged on and under "manage my device" my zone followers are set to none. When I try to reset them I can now only set a single zone to be followed. Are we now only able to follow one zone? Thanks.

The problem was with the module. It's since been replaced and the new one is working perfectly.

Eyez-on support has been phenomenal.

I've just installed a 2DS module replacing a DSC TL-150 that was working perfectly with the same router, network cable etc. The problem is that the module does not appear to be registering with my router. I've checked the router's DCHP table and there is no entry corresponding to the 2DS's MAC ...