Search found 2 matches

by Myersam
Thu Jun 08, 2017 12:24 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Can a Network Supervision fault set alarm off
Replies: 1
Views: 2733

Re: Can a Network Supervision fault set alarm off

Solved.

When my internet went down so did my digital voice line (wish I still had POTS). My field *92 (phone line monitoring) on the vista 20P was set to 2, so the alarm went off.

Thanks to Ted from customer support for his prompt reply and figuring out my problem.
by Myersam
Thu Jun 08, 2017 9:41 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Can a Network Supervision fault set alarm off
Replies: 1
Views: 2733

Can a Network Supervision fault set alarm off

Hello, I am using an EnvisaLink4 connected to a Honeywell Vista 20p for about a month. Last night the cable company took the internet down at 1:30am for maintenance. My alarm which was in armed stay mode went off at the time. There were no faults shown on the panel but I quickly received a text of a ...