Search found 2270 matches

by GrandWizard
Wed Apr 17, 2024 6:32 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Verizon blocking email-to-SMS messages from Eyezon
Replies: 5
Views: 738

Re: Verizon blocking email-to-SMS messages from Eyezon

I'm curious why doesn't Eyezon subscribe to a SMS service so messages can be delivered via SMS directly?? We do, and have offered it for almost a year now. You can get DirectSMS as part of your E+ subscription. We have to charge for this because Verizon charges as much as 5 cents per message to us....
by GrandWizard
Tue Apr 16, 2024 9:25 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Verizon blocking email-to-SMS messages from Eyezon
Replies: 5
Views: 738

Verizon blocking email-to-SMS messages from Eyezon

As many Verizon customers have noticed, on Friday April 12th, the company that handles Verizon's external email-to-SMS service made a policy change that greatly affects how many messages we can send to Verizon's cusomters. This number is effectively zero. As well, many of our messages are being retu...
by GrandWizard
Tue Apr 16, 2024 8:27 am
Forum: Envisalink SOLO and UNO Security Systems
Topic: UNO IP Chime
Replies: 1
Views: 218

Re: UNO IP Chime

Hello, chime for UNO is global and is controlled on the options page. The actual sound of the keypad chime is programmed in the keypad itself. See your keypad's manual for more information. The default "installers code" for the UNO is 5555. It is only used for keypad programming. The whole...
by GrandWizard
Tue Apr 02, 2024 3:16 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Eyezon & evl4 very slow
Replies: 4
Views: 482

Re: Eyezon & evl4 very slow

Submit a tech support request from the Eyezon portal and we can see if there are any errors on your account.
by GrandWizard
Mon Apr 01, 2024 8:06 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: EVL4 shows 2 partitions on my DSC 1864 system
Replies: 1
Views: 184

Re: EVL4 shows 2 partitions on my DSC 1864 system

If it shows a partition 3 then you programmed the panel to have a partition 3. The Envisalink picks this up automatically.

If you don't need the second partition, then just turn it off in your DSC programming.

Why would you go to alarm.scam? Sheesh.
by GrandWizard
Mon Apr 01, 2024 8:02 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Eyezon & evl4 very slow
Replies: 4
Views: 482

Re: Eyezon & evl4 very slow

I'm sorry to say but any delay like that would be network related.

Submit a tech support request from the Eyezon portal and we can see if there are any errors on your account.
by GrandWizard
Sat Mar 30, 2024 9:59 am
Forum: Envisalink SOLO and UNO Security Systems
Topic: EyezOn UNO-IP Drop-In Replacement Board
Replies: 6
Views: 761

Re: EyezOn UNO-IP Drop-In Replacement Board

Your DSC FOBS should just work like they did before as they are still programmed into the 5132. We are currently working on FOB programming so there is no way to make changes yet. 5132 programming is completely integrated into the UNO zone programming page. One of the zone "types" is DSC R...
by GrandWizard
Wed Mar 27, 2024 5:56 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: How to switch from mobile to original GUI
Replies: 1
Views: 199

Re: How to switch from mobile to original GUI

Sorry, I have no clue as to what you are saying.

All you have to do is download the Eyezon Mobile app from the Apple App Store or Google Play and that is it. Nothing needs to be configured.
by GrandWizard
Tue Mar 26, 2024 5:37 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: EnvisaLink down Sunday morning March 24, 2024?
Replies: 1
Views: 185

Re: EnvisaLink down Sunday morning March 24, 2024?

Yes there were intermittent, and regionalized, issues on Sunday morning due to an upstream provider. By 07:00 AM EDT all issues were resolved.

We didn't become aware of the issue until about noon on Sunday so there was obviously no point in posting.
by GrandWizard
Thu Mar 21, 2024 10:03 am
Forum: Envisalink SOLO and UNO Security Systems
Topic: EyezOn UNO-IP Drop-In Replacement Board
Replies: 6
Views: 761

Re: EyezOn UNO-IP Drop-In Replacement Board

I'm still a little nervous about the 5132-433, though. I know it "looks like" a keypad to the PC5010, and is supposed to look the same to the UNO-IP KeyBus. But I haven't connected the 5132 to the UNO-IP board terminals yet, so not sure if the UNO-IP just scans and sees it as another keyp...