EyezOn Forum

Submit a tech support request from the Eyezon portal and we can see if there are any errors on your account.

If it shows a partition 3 then you programmed the panel to have a partition 3. The Envisalink picks this up automatically.

If you don't need the second partition, then just turn it off in your DSC programming.

Why would you go to alarm.scam? Sheesh.

I'm sorry to say but any delay like that would be network related.

Submit a tech support request from the Eyezon portal and we can see if there are any errors on your account.

Your DSC FOBS should just work like they did before as they are still programmed into the 5132. We are currently working on FOB programming so there is no way to make changes yet. 5132 programming is completely integrated into the UNO zone programming page. One of the zone "types" is DSC R...

Sorry, I have no clue as to what you are saying.

All you have to do is download the Eyezon Mobile app from the Apple App Store or Google Play and that is it. Nothing needs to be configured.

Yes there were intermittent, and regionalized, issues on Sunday morning due to an upstream provider. By 07:00 AM EDT all issues were resolved.

We didn't become aware of the issue until about noon on Sunday so there was obviously no point in posting.

I'm still a little nervous about the 5132-433, though. I know it "looks like" a keypad to the PC5010, and is supposed to look the same to the UNO-IP KeyBus. But I haven't connected the 5132 to the UNO-IP board terminals yet, so not sure if the UNO-IP just scans and sees it as another keyp...

The stock Sidekicks you see on Amazon and other online retailers, are provisioned with SIMS that cover North American and most Central American countries. We have Sidekick customers all over the world so it is just a matter of provisioning the correct SIM. For pricing outside of the default region, ...

Whoa! Your standard 7Ah 12Vdc SLA battery (sealed lead acid) is designed to provide 4-12 hours of battery backup for both DSC and Honeywell systems. If you don't get at least 4 hours then you have a dead battery. Battery suppliers recommend replacement after 10 years and the security industry genera...

Yes, you bought the wrong board, that is meant for profesisonal installers. But don't fret, the board is the same but all the literature and packaging are for Connect2Go alarm companies. You can download the Eyezon instructions from the portal. Yes you have the wrong installers code but if you are r...