Search found 2212 matches

by GrandWizard
Wed Jun 07, 2023 4:36 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: vista 128BP error *29
Replies: 5
Views: 46

Re: vista 128BP error *29

Did you figure this out? If you did could you let us know for the benefit of all.
by GrandWizard
Sun Jun 04, 2023 6:39 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: vista 128BP error *29
Replies: 5
Views: 46

Re: vista 128BP error *29

As you know, the 128 is an industrial panel so it is pretty rare. It is almost unprogrammable without compass and even then we have been told that there are undocumented quirks.

Beyond with what we have offered from Eyezon tech support, you will have to talk to Honeywell tech support.
by GrandWizard
Sun Jun 04, 2023 12:31 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: vista 128BP error *29
Replies: 5
Views: 46

Re: vista 128BP error *29

The ONLY reason for that error is that the panel is not communicating on address 3 with device type 6. You should check address 3 and make sure that this is the only address with type 6. That is, there are no other external communicators on the panel.
by GrandWizard
Sun Jun 04, 2023 11:14 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: EnvisaLink4 with Vista-48LA and Vista-50
Replies: 9
Views: 6459

Re: EnvisaLink4 with Vista-48LA and Vista-50

It will show most of what you see on the icon keypad like the state of the partition(s) (armed, disarmed, ready, not ready, in alarm), which zones are open, and accept commands (arming, disarming, and bypass).

It does not show what you would see on an Alpha keypad.
by GrandWizard
Sat Jun 03, 2023 9:29 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: EnvisaLink4 with Vista-48LA and Vista-50
Replies: 9
Views: 6459

Re: EnvisaLink4 with Vista-48LA and Vista-50

The Envisalink is two devices in one: a keypad, and an external communicator. The keypad portion will work but because the Vista50 does not support external communicators the panel never sends any events so we can send them to you. The Envisalink does not generate alerts, the panel does.
by GrandWizard
Sat Jun 03, 2023 9:26 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Eyezon android App, Zone 1 and 9 have wrong display
Replies: 1
Views: 13

Re: Eyezon android App, Zone 1 and 9 have wrong display

There is no open bug reports. If you want to file a report you open a tech support ticket from your Eyezon portal. They will ask you for screen shots so you might as well include them.
by GrandWizard
Sat Jun 03, 2023 9:24 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Wrong time format
Replies: 1
Views: 12

Re: Wrong time format

Submit a tech support request from your Eyezon portal.
by GrandWizard
Sat Jun 03, 2023 12:16 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: TMobile 5G Home internet
Replies: 6
Views: 565

Re: TMobile 5G Home internet

This is strange. I am using T-Mobile 5G Home Internet at my house in Naples, FL and have not been having any problem with my Envisalink4. Not doing anything special. I have the Envisalink4 connected directly to the T-Mobile router with a LAN cable. Everyone with an issue relates it to upgrading the...
by GrandWizard
Thu May 25, 2023 8:59 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Need EnvisaLink 2DS to get new internal IP address
Replies: 3
Views: 67

Re: Need EnvisaLink 2DS to get new internal IP address

You have set your module to Static IP and you need to do a factory reset.

See the instructions under Support in your Eyezon portal.
by GrandWizard
Tue May 23, 2023 5:38 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: iPhone app sound
Replies: 2
Views: 32

Re: iPhone app sound

The Apple app doesn't support custom sounds but will in the future. No timeline, but probably Q4 of this year.