EyezOn Forum

You need at least one "receiver" on your UNO system in order to use either our SOLO sensors, or DSC 433 sensors. The UNO has an expansion header where you can install an UNO433RF board. If you add this then the panel itself can receive wireless signals from wireless sensors. As well, you could buy ...

You would need to talk to your ISP as something is very wrong on your end. You can always use the Request Support tab from your Eyezon portal if your ISP is blocking emails to us. Regardless, you don't call or email to have monitoring, you use the "Sign Up Now" link from your Eyezon portal under ...

I think the whole thing between the 3 and MAX. If you look at the board, nothing is the same. The MAX and the EVL4 have the same ethernet chip, but that seems to be it.

It sounds like the NIC on the EVL3 is going if you have both local and remote packet loss. The last EVL3 was made in 2012 so your board is at least 15 years old. Time for an upgrade for sure.

No, the manufacturer came out with the Envisalink4 MAX about two years ago instead of calling it the EVL5. Its a hardware reboot of the EVL4 but has pretty much the same feature set so I guess they didn't want to get anyone too excited. Eyezon has decided not to retail the 4MAX as something ...

You probably have a paid premium service attached to the module. You can't just delete the device if you are under contract, you need to cancel you service first and then you will be able to delete the module from your account. Email billing at eyezon.com for more assistance during business hours.

What email and what number are you calling? For tech support use the "request support" tab from your Eyezon portal. For telephone enquiries you can call 647-503-3400. For general email enquiries use enquiries@eyezon.com.

I would submit a tech support request from your Eyezon portal.

I can confirm that the UNO5500 keypads started shipping this week. We started seeing them "light up" today on our system dashboard.

Distribution pre-orders were shipped late last week. You will need to check with the Eyezon webstore to see if there is any availablity direct but they may be in short-supply as I know there were huge pre-orders.