EyezOn Forum

As many Verizon customers have noticed, on Friday April 12th, the company that handles Verizon's external email-to-SMS service made a policy change that greatly affects how many messages we can send to Verizon's cusomters. This number is effectively zero. As well, many of our messages are being retu...

Hello, chime for UNO is global and is controlled on the options page. The actual sound of the keypad chime is programmed in the keypad itself. See your keypad's manual for more information. The default "installers code" for the UNO is 5555. It is only used for keypad programming. The whole...

Submit a tech support request from the Eyezon portal and we can see if there are any errors on your account.

If it shows a partition 3 then you programmed the panel to have a partition 3. The Envisalink picks this up automatically.

If you don't need the second partition, then just turn it off in your DSC programming.

Why would you go to alarm.scam? Sheesh.

I'm sorry to say but any delay like that would be network related.

Submit a tech support request from the Eyezon portal and we can see if there are any errors on your account.

Your DSC FOBS should just work like they did before as they are still programmed into the 5132. We are currently working on FOB programming so there is no way to make changes yet. 5132 programming is completely integrated into the UNO zone programming page. One of the zone "types" is DSC R...

Sorry, I have no clue as to what you are saying.

All you have to do is download the Eyezon Mobile app from the Apple App Store or Google Play and that is it. Nothing needs to be configured.

Yes there were intermittent, and regionalized, issues on Sunday morning due to an upstream provider. By 07:00 AM EDT all issues were resolved.

We didn't become aware of the issue until about noon on Sunday so there was obviously no point in posting.

I'm still a little nervous about the 5132-433, though. I know it "looks like" a keypad to the PC5010, and is supposed to look the same to the UNO-IP KeyBus. But I haven't connected the 5132 to the UNO-IP board terminals yet, so not sure if the UNO-IP just scans and sees it as another keyp...

The stock Sidekicks you see on Amazon and other online retailers, are provisioned with SIMS that cover North American and most Central American countries. We have Sidekick customers all over the world so it is just a matter of provisioning the correct SIM. For pricing outside of the default region, ...