Search found 3 matches

by Rake1
Thu Aug 10, 2017 11:55 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Telus SMS throttling (blocking) Eyezon Alerts
Replies: 21
Views: 22999

Re: Telus SMS throttling (blocking) Eyezon Alerts

Hey Folks,

I am currently working with my Operations teams to help get this service back on line for you guys. SMS notifications should start coming through now it they haven't already.
by Rake1
Tue Aug 08, 2017 5:28 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Telus SMS throttling (blocking) Eyezon Alerts
Replies: 21
Views: 22999

Re: Telus SMS throttling (blocking) Eyezon Alerts

I am a Telus field tech in Vancouver and an EyezON subscriber. I am trying some internal channels to find a solution also. In the interim, I have redirected alerts to my hotmail account and then created a rule to forward those to my cel. Hey Static, We need to connect, so we can get some traction o...
by Rake1
Fri Aug 04, 2017 5:15 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Telus SMS throttling (blocking) Eyezon Alerts
Replies: 21
Views: 22999

Re: Telus SMS throttling (blocking) Eyezon Alerts

We have been informed by Envisacor that the SMS clearinghouse service they were using to avoid Telus anti-SPAM measures has now been fully blocked by Telus. As of this time there are no more plans to try and get around Telus. Telus customers can either: - Use the built-in notifications that come wi...