EyezOn Forum

I'm getting more messages now, but very sporadically. I'm certainly not getting all of them and they're definitely not in order; some are a couple hours old, another was a day old.

I think we're on the mend now.

So after the rep submitted the ticket, I've had a couple calls from tech support for further information. He called me this afternoon to say he "thinks" it is fixed and for me to try it. Well I did try it and I can say that things are, um, heading in the right direction. As of this moment, I have ...

So I just called Telus mobility and spoke to a very nice rep. She is pretty sure this is an all or nothing fix ie: she can't unblock eyezon messages for my account, it needs to be system wide for all Telus customers. She completely understood the issue but could not see anything at her level ...

I am a Telus field tech in Vancouver and an EyezON subscriber. I am trying some internal channels to find a solution also.

In the interim, I have redirected alerts to my hotmail account and then created a rule to forward those to my cel.