EyezOn Forum

Thank you. This is perfect.

Also, is there any way to inform the DSC panel of the cellular or network issue so it shows on the keypad? I recall seeing the issue on the keypad when we had DSC cellular uplink. Thx.

Does anyone know if it's possible to be notified on the App or email if the cellular connection on the Duo disconnects / reconnects? This is assuming the primary internet connection is connected. I want to monitor how frequently the cellular disconnects. The DSC panel keypads do not show the ...

Thx much. I'm assuming under Burglary Special Procedures?

We subscribe to the monitoring service which has been great. I noticed we get a call from the monitoring service when there's a power failure. Is there a way to suppress the phone call for power failure or only call if the backup battery level is low and is not able to support the system on battery ...

Reinstalling app asks if you want push notifications.

Also, in my case, I had to change my other notifications from ELV3 to DUO to get notified.

Recently, noticed app notifications are much faster than text notification (Verizon).

Fyi, resolved. Turned off option 1 on section 380. Error still persistent. Did *6, 4 to clear error. Error still persisted. Rebooted system with backup battery removed which finally removed the error.. I'm hoping turning off option 1 on section 380 does not impact communications to Eyezon monitoring.

I recently moved to Eyezon monitoring from a different monitoring service that was using DSC GSM communicator. Changing a wireless smoke alarm battery triggered a tamper alert. I got a call within seconds from Eyezon monitoring which was impressive. But later I noticed a Comms failure on my keypad ...

If it possible to bypass a zone on the Eyezon app if it's not currently open? I notice the bypass button if the zone is open but is not available if it's closed. Also, I don't see all my zones in the zone activity if there's been no activity for some time.

FYI I checked with billing and monthly is only option for LTE for now. Not a big deal.

I noticed there’s configurable call procedures for burglary and fire incidents which make sense. How are environmental triggers such as water sensor handled? Or if there’s a power outage? Is it call only to key holders and not to fire/police? Also my dsc panel is configured for emergency buttons: fi ...