Search found 19 matches

by dougpark464
Sat Mar 25, 2023 9:07 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: monitoring question: call when power failure
Replies: 2
Views: 2323

Re: monitoring question: call when power failure

Thx much. I'm assuming under Burglary Special Procedures?
by dougpark464
Mon Mar 20, 2023 5:21 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: monitoring question: call when power failure
Replies: 2
Views: 2323

monitoring question: call when power failure

We subscribe to the monitoring service which has been great. I noticed we get a call from the monitoring service when there's a power failure. Is there a way to suppress the phone call for power failure or only call if the backup battery level is low and is not able to support the system on battery ...
by dougpark464
Sat Mar 26, 2022 2:59 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: New phone not showing as a contact
Replies: 2
Views: 3654

Re: New phone not showing as a contact

Reinstalling app asks if you want push notifications.

Also, in my case, I had to change my other notifications from ELV3 to DUO to get notified.

Recently, noticed app notifications are much faster than text notification (Verizon).
by dougpark464
Mon Mar 14, 2022 7:02 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Comms failure error
Replies: 2
Views: 3505

Re: Comms failure error

Fyi, resolved. Turned off option 1 on section 380. Error still persistent. Did *6, 4 to clear error. Error still persisted. Rebooted system with backup battery removed which finally removed the error.. I'm hoping turning off option 1 on section 380 does not impact communications to Eyezon monitoring.
by dougpark464
Sun Mar 13, 2022 3:55 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Comms failure error
Replies: 2
Views: 3505

Comms failure error

I recently moved to Eyezon monitoring from a different monitoring service that was using DSC GSM communicator. Changing a wireless smoke alarm battery triggered a tamper alert. I got a call within seconds from Eyezon monitoring which was impressive. But later I noticed a Comms failure on my keypad w...
by dougpark464
Thu Mar 10, 2022 2:59 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: bypass zone on app
Replies: 1
Views: 1796

bypass zone on app

If it possible to bypass a zone on the Eyezon app if it's not currently open? I notice the bypass button if the zone is open but is not available if it's closed. Also, I don't see all my zones in the zone activity if there's been no activity for some time.
by dougpark464
Fri Feb 18, 2022 2:58 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: LTE subscription
Replies: 3
Views: 1795

Re: LTE subscription

FYI I checked with billing and monthly is only option for LTE for now. Not a big deal.
by dougpark464
Fri Feb 18, 2022 12:26 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Envisialarm environmental handling
Replies: 1
Views: 1504

Envisialarm environmental handling

I noticed there’s configurable call procedures for burglary and fire incidents which make sense. How are environmental triggers such as water sensor handled? Or if there’s a power outage? Is it call only to key holders and not to fire/police? Also my dsc panel is configured for emergency buttons: fi...
by dougpark464
Fri Feb 18, 2022 12:19 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: LTE subscription
Replies: 3
Views: 1795

Re: LTE subscription

Awesome thank you.
by dougpark464
Thu Feb 17, 2022 6:57 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: EVL4+Sidekick Review
Replies: 13
Views: 13597

Re: EVL4+Sidekick Review

Ordered mine on Amazon. There were lots of options. I think it was SMA female to male coax cable. I got one with a magnetic base for easy install on top of the panel.