EyezOn Forum

I received an email from support a couple days ago saying that they were working on the Network Fault / Supervision problem since they did a Server Split last Wednesday. Grand Wizzard, can you indicate it that has been resolved? I'm still seeing the same Fault / Restore problems on my system. Thanks ...

Last night, I plugged the 2DS directly into my cable modem, taking down everything else on the network. No improvement, but a change. Instead of a series of Network faults and restores at a frequency of approx. 2 hours that I have been experiencing, it was one, long network fault that lasted from 8 ...

Swapped the cable, rebooted the routers, rebooted the 2DS by clicking the "reboot" button via the web portal. Is there a reset/reboot button on the device? Having swapped and checked just about everything I can imagine, tonight, I"ll try to plug the 2DS directly into the cable modem for a night ...

stevew wrote:Cable issue to the 2DS perhaps?

Thanks. Worth trying. I'll swap the cable.

stevew wrote:Do you also have a TL-250 or any other IP monitoring devices installed?

No.

Are other IP based devices on the network having issue with communications?

None of the other devices on my network are having issues, as far as I can tell from the end user perspective.

Need some help troubleshooting to solve the following problem: My log is filled with many daily (sometimes hourly) "Network Supervision Fault" and "Network Supervision Restore" notices. It makes remote access to the EvisaLink 2DS unreliable and difficult because commands queue-up during the fault ...