Search found 3 matches

by cdneh
Wed Oct 03, 2012 1:53 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Major Notification Latency
Replies: 11
Views: 12327

Re: Major Notification Latency

Thanks guys. Telus-based notifications seem to be back to normal. Appreciate the effort to resolve this.

-Chris
by cdneh
Fri Sep 28, 2012 11:00 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Major Notification Latency
Replies: 11
Views: 12327

Re: Major Notification Latency

Yeah, it's not my cell carrier. I have other devices that use SMS to send me notifications and they continue to arrive within seconds of an event.

It's also not related to the module being "offline". There are no network interruption events listed.

Will submit a ticket.

- Chris
by cdneh
Fri Sep 28, 2012 9:48 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Major Notification Latency
Replies: 11
Views: 12327

Major Notification Latency

For the past day or so, I've been seeing delays from 30 to 90 minutes between events and receipt of the related SMS notification. Problems at the EnvisaLink end?

- Chris