Search found 2 matches

by whmoorejr
Fri May 19, 2023 9:22 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Device Swap Issues
Replies: 2
Views: 2840

Re: Device Swap Issues

Thanks for the quick reply! That ended up being pretty easy. I haven't seen any "MAX" specific instructions.... so I was stuck on the user:user for quite some time. Everything is connected now and the help desk support guy, "Ted" is working with me to swap monitoring onto the new...
by whmoorejr
Fri May 19, 2023 7:59 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Device Swap Issues
Replies: 2
Views: 2840

Device Swap Issues

My 10+ year old EVL3 finally started having issues, so I just installed a EVL4. Per the instructions, I activated it on my account. On my side, It's connected to the DSC Pannel, and from my eyezon account, I can see zone activity. I put it on the same address as my EVL3. Problems: 1) My account show...