EyezOn Forum

Ok, I will do that. I'll send an email to esupport@eyezon.com. Let me know if this is not correct.

Hi, I'm looking for help in understanding what might have happened this morning. I'm asking in the forums, because I am not sure if this had to do with my EnvisaLink 3 or not. I have a DSC system (professionally installed) to help with notifying us if our autistic son leaves the house without our kn...

It sounds like you have a real network problem, you should email your details to esupport@eyezon.com and we can take a look at your situation. By the way, it looks like the bogus network supervision messages that started last week have been tamed. They were related to how load-balancing servers wer...

I'd be happy to send any details. What details can I provide? Is there a link where I can find a list of the details needed for troubleshooting or are you speaking from a more general sense, like what devices I have on my network?

Thanks

I purchased and installed my EnvisaLink 3 about 4 weeks ago. It was working fine and I could toggle arm / disarm from an intranet PC, my droid phone and by internet. About 2 weeks ago I started getting the Network Supervision Fault / Restore messages. I started reading these other posts by others ha...