Search found 2 matches

by sokoloff
Tue Nov 20, 2012 12:13 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Fedback from monitoring customers?
Replies: 16
Views: 27706

Re: Fedback from monitoring customers?

What sokoloff is saying isn't true. CML doesn't do network supervision, we do the network supervision and as most of you know it works quite well (too well sometimes :-) ). As an Envisalarm customer you are responisble to make sure your equipment is working and when we detect that it is not, you ...
by sokoloff
Fri Oct 26, 2012 3:49 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Fedback from monitoring customers?
Replies: 16
Views: 27706

Re: Fedback from monitoring customers?

My feedback is unfortunately quite negative. Although setting up the system went smoothly a few months ago, more recently I have found the support unbelievably poor. I discovered that the third-party monitoring center (Consolidated Monitoring) that is subcontracted to Eyez-On was not in fact getting ...