EyezOn Forum

There were a couple times when I got into this weird state that required me to reboot the Envisalink before it was able to accept commands again. Both times when this happened, I was trying to send a bypass command using the mobile portal. The panel never received the command. I can see the command ...

The only reason we don't auto-refresh is so that you don't forget that it is open and you accidentally drive your cell data bill up. You can always stop the auto-refresh after the queued command has been processed, or if you hit some upper timeout limit, like 60 seconds. This should be an Ajax ...

Even though this 10 minute wait cannot currently be modified by the user, is this something support can do for us?

I did use those instructions yo highlighted and I am receiving signals such as arming and un-arming but do not see how I can send commands to arm or un-arm, etc. I am a bit confused as to what you mean. On the Eyez-On portal, there is a big "Arm" link. What happens when you click on that and enter ...

Are you able to arm and disarm yet? If not, then you probably didn't follow this set of instructions specific to Honeywell panels (I also have a Vista 20p):

https://www.eyez-on.com/EZMAIN/evl3honeywell.php

I have the exact same setup as you and also ran into the same problem. It was because I didn't follow the extra instructions necessary for Honeywell panels. Give these a try:

https://www.eyez-on.com/EZMAIN/evl3honeywell.php

Thanks for looking into that change! Yes, I will definitely not set it to something like 20 seconds, as that is overkill. My U-verse modem comes with an admin screen that tells me how often it is down and for how long. I (or anyone) would probably want to set this Eyez-On notification setting based ...

Is there a way to shorten this 10 min period? Before I found EnvisaLink, I was looking at a Honeywell IP communicator (7847i) and it pings the server every 20 seconds. I don't know what happens on the server side, but I would assume after not receiving a few of these pings, it would issue a network ...

Thanks for the reply! I have more comments to make, but I will do so in the other post, so it wouldn't be a duplicate discussion. Thanks again!

Yes, the refresh problem is quite annoying. I wish someone could fix that on the mobile portal. It wouldn't actually be too hard either. (hint, hint)