EyezOn Forum

Same here. I had rebooted earlier, as well, after I opened a support ticket I was told it was rebooted. Still can't connect via raw socket in Putty, or homeassistant. Connection Abort is different. That means there is already something attached to the TPI so your connection was aborted. The issue p...

We're not sure what the issue is but it seems a reboot fixes all issues with the "socket closed" error.

It is possible the firmware update left the TPI socket in an unknown state but this would be something in RAM so a reboot (software/hardware) will fix it.

Hi, that firmware was just released to Sidekick owners yesterday to improve LTE troubleshooting. I will get the updates from the team and post today. We tested the TPI on EVL4 1.05.208 on DSC, Honeywell, and SA platforms and they passed the automated tests. If you are still having issues submit a te...

We don't have anything to do with the TPI, that is all on Envisacor.

I'll email their engineer in charge of firmware and see if he can answer your questions here.

Certain features may not be available to Ademco users and I'm pretty sure "arm without code" is one of them.

The UNO panel is still in preview mode for Eyezon users so the manual is work in progress. The UNO can use any DSC Power Series keypad (no NEO, PowerPro, or Classic) and while they are out of production, there are lots around online. You can also use the Android app on a tablet instead of a traditio...

Sorry, what are you looking for?

There is a new version of firmware available that improves the Envisalinks response to A) STP enabled on its port and B) unusually high broadcast traffic. It is not available in general to users because a lot of the local web interface's features had to be removed to allow for space for these fixes....

Which link is broken? This product just got released to Eyezon so there may be some website hiccups 1) The onboard wireless receiver is used for SOLO sensors (D/W, PIR, Smoke Detector, and EMS- MultiSensor). It has improved reception over the SOLO base station so it should be fine in the basement. I...

Sure, we have panels with 10 EVL4s in them (for testing). There is no conflict.