Search found 2274 matches

by GrandWizard
Fri Sep 29, 2023 9:17 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Notification when entry delay starts
Replies: 2
Views: 14711

Re: Notification when entry delay starts

This would have to be a programmed into your panel. Check with Honeywell to see if such an option exists.
by GrandWizard
Fri Sep 29, 2023 9:13 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: EnvisaLink and non-DSC thermostat
Replies: 1
Views: 11942

Re: EnvisaLink and non-DSC thermostat

No, we no longer support thermostats.
by GrandWizard
Fri Sep 29, 2023 9:12 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Zones missing after reboot
Replies: 2
Views: 16191

Re: Zones missing after reboot

As per the manual, you need to label your zones in your Eyezon portal in order for the portal to know which zones you have.
by GrandWizard
Fri Sep 29, 2023 9:11 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Duo Signal strength
Replies: 4
Views: 18773

Re: Duo Signal strength

If the LTE LED is solid green and when you press the status button it shows zero bars, you will need to relocate your device.
by GrandWizard
Fri Sep 29, 2023 9:10 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: New EVL4 - Firmware 01.00.100
Replies: 1
Views: 12464

Re: New EVL4 - Firmware 01.00.100

You ran your device for too many years without updating to the proper firmware so it looks like your FLASH filesystem is corrupt. If you are technical enough to set up iptables on your router then there may be a work around. Otherwise, you will need to get a new unit. For more information submit a t...
by GrandWizard
Thu Sep 14, 2023 9:08 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Extra zones locally and in portal for DSC
Replies: 2
Views: 14001

Re: Extra zones locally and in portal for DSC

Submit a tech support request through your Eyezon portal as you have something misconfigured.
by GrandWizard
Wed Sep 13, 2023 9:04 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: No alarms in app on vista 20P alarm!?
Replies: 4
Views: 9366

Re: No alarms in app on vista 20P alarm!?

Submit a tech support request and we can look at your setup but it is either a programming issue or a procedure issue. The main thing people forget when testing on Honeywell panels is that you have to let the system stay armed for at least 30 seconds before tripping a zone. Otherwise this is not an ...
by GrandWizard
Thu Sep 07, 2023 6:33 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: DSC/Envisalink Fire alarm
Replies: 3
Views: 29666

Re: DSC/Envisalink Fire alarm

On a connected alarm system, the "smokes" will have a test button on the unit that you usually hold down for about 5-10 seconds to initiate a test alarm.
by GrandWizard
Thu Aug 31, 2023 8:53 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Cannot log in to EVL3 DSC from 3rd party application
Replies: 4
Views: 9170

Re: Cannot log in to EVL3 DSC from 3rd party application

Unless you want to add the LTE backup option (Sidekick), no, I see no reason to upgrade.
by GrandWizard
Wed Aug 30, 2023 8:46 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: EnvisaLink and Alula Module LngRng 103 - 0000
Replies: 6
Views: 11248

Re: EnvisaLink and Alula Module LngRng 103 - 0000

Just remove the yellow and green wires from this alula thing and it will no longer be able to affect other devices on the bus. It will still be connected to tip and ring so it will still dial out.

Do that and then you can re-enable the *29 for the Envisalink and get your alerts back.