Search found 134 matches

by EyezOnRich
Wed Oct 10, 2012 7:44 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: EnvisaLink 3 - Manual and Misc Question
Replies: 2
Views: 12052

Re: EnvisaLink 3 - Manual and Misc Question

I just purchased the Envisalink 3 module. Haven't installed it yet. Im having trouble finding the full manual for this card. I found the "Quick Start Guide". But I like to get the full manual. Hello and welcome to the forum. The QuickStart Guide outlines the installation. There are no man...
by EyezOnRich
Wed Oct 10, 2012 7:19 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Black Berry Portal Link Screen Changed - EnvisaLink 3
Replies: 2
Views: 4174

Re: Black Berry Portal Link Screen Changed - EnvisaLink 3

We haven't changed anything. By any chance was there a firmware update for your Blackberry over that period? If you want to test that it is the Blackberry and not us, just enter your mobile link into your computer instead and see how it looks there. If you like, send a screen shot into support@eyezo...
by EyezOnRich
Mon Oct 08, 2012 5:40 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Thermostat
Replies: 4
Views: 6676

Re: Thermostat

Looks interesting. We'll take a closer look at it.
by EyezOnRich
Mon Sep 24, 2012 10:13 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Using mobile link with 2DS and iOS 6
Replies: 8
Views: 11770

Re: Using mobile link with 2DS and iOS 6

OK. Workaround is active. Just continue using as normal and you shouldn't see any more issues.
by EyezOnRich
Mon Sep 24, 2012 9:10 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Using mobile link with 2DS and iOS 6
Replies: 8
Views: 11770

Re: Using mobile link with 2DS and iOS 6

Hello Kevin,

We are seeing the same thing. Seems to be a bug in Safari on the new OS. We are testing a work-around until they can fix it.

We'll post an update soon.
by EyezOnRich
Sun Sep 09, 2012 8:52 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Multiple users
Replies: 4
Views: 6256

Re: Multiple users

Currently you can only have an EnvisaLink registered to one account at a a time.

However we are looking at some options to change this on an upcoming rev of the portal.
by EyezOnRich
Sat Jul 14, 2012 12:16 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Network Supervision Fault
Replies: 10
Views: 17033

Re: Network Supervision Fault

The service is now fully restored. We apologize for any inconvenience.
by EyezOnRich
Sat Jul 14, 2012 12:15 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Service Interruption - **Fixed**
Replies: 4
Views: 6634

Re: Service Interruption - **Fixed**

The service is now fully restored. We apologize for any inconvenience.
by EyezOnRich
Sat Jul 14, 2012 11:39 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Service Interruption - **Fixed**
Replies: 4
Views: 6634

Service Interruption - **Fixed**

As many of you have noticed we are experiencing network difficulties that started this morning. The service is running, but slowly. We have our team working on it now and will post an update when we are back up to full speed. Note: This only affects the EnvisAlerts portion of the service and has no ...
by EyezOnRich
Sat Jul 14, 2012 11:34 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Network Supervision Fault
Replies: 10
Views: 17033

Re: Network Supervision Fault

As many of you have noticed we are experiencing network difficulties that started this morning. The service is running, but slowly. We have our team working on it now and will post an update when we are back up to full speed. Note: This only affects the EnvisAlerts portion of the service and has no ...