EyezOn Forum

What a pain in the butt. We had the same problem with our Google Home app. We were delayed 6 months because we couldn't prove, to one tester's satisfaction, that we owned the company called Eyezon or had rights to refer to the Envisalink! Crazy but true.

Submit a tech support request from your Eyezon portal under Support

Yeah they were a little late this year

Submit a tech support request from your Eyezon portal under Support

There's a trouble on your system. What is the trouble when you hit *2? Look at your log as well, there should be something there that tells you what is wrong. Sounds like a zone is faulted if you can't arm it.

No, this is not a VISTA panel. It looks like this system is from some company Pittway acquired back in the 90's

Sorry, I've never heard of it. We only support DSC PowerSeries panels and Honeywell VistaP series panels.

oppedahl wrote: ↑Sun Dec 31, 2023 7:57 pm You wrote "The UNO can use any DSC Power Series panel (no NEO, PowerPro, or Classic)". I wonder if you meant to write "The UNO can use any DSC Power Series keypad (no NEO, PowerPro, or Classic)"?

Yes indeed I did. Updated and thanks

No, that is a temporary fix. You must have wireless sensors and one of them is on zone 9. There is no other way for that log entry to appear.

Submit a tech support request and we can look at your telemetry and help you further.

You changed the wrong battery. The error relates to one of your wireless sensors having a low-battery. See your Eyezon log for which one needs to be replaced.