EyezOn Forum

Submit a tech support request from your Eyezon portal.

Updated Jan 9, 2024 DUO Version 1.0. 95 - TPI and SIA commands for wireless low-battery reports and restorals. Version 1.0. 91 - Better integration with CSR software for LTE service Version 1.0. 88 - Issue with Honeywell local page zone grid fixed Version 1.0. 87 - UNO Standalone version now available

You should submit a tech support request from the Eyezon portal as that pattern is not correct.

This would have to be a programmed into your panel. Check with Honeywell to see if such an option exists.

No, we no longer support thermostats.

As per the manual, you need to label your zones in your Eyezon portal in order for the portal to know which zones you have.

If the LTE LED is solid green and when you press the status button it shows zero bars, you will need to relocate your device.

You ran your device for too many years without updating to the proper firmware so it looks like your FLASH filesystem is corrupt. If you are technical enough to set up iptables on your router then there may be a work around. Otherwise, you will need to get a new unit. For more information submit a t...

Submit a tech support request through your Eyezon portal as you have something misconfigured.

Submit a tech support request and we can look at your setup but it is either a programming issue or a procedure issue. The main thing people forget when testing on Honeywell panels is that you have to let the system stay armed for at least 30 seconds before tripping a zone. Otherwise this is not an ...