Search found 2277 matches

by GrandWizard
Wed Feb 22, 2012 10:49 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Event Buffer 75% Full
Replies: 3
Views: 6083

Re: Event Buffer 75% Full

You need to get the DLS (dowloading software) from DSC and a special cable. I am by no means an expert on any of this so if you want more information I'd try a DSC forum like

http://www.diysecurityforum.com/
by GrandWizard
Tue Feb 21, 2012 2:11 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Event Buffer 75% Full
Replies: 3
Views: 6083

Re: Event Buffer 75% Full

Your local (panel) event buffer is nearing 75% full. It is a DSC message to tell your installer that he needs to download your events soon. If you're a DIY, then you can ignore it.

This has nothing to do with the Eyez-On event buffer. So far we haven't needed to cap it at all.
by GrandWizard
Tue Feb 21, 2012 1:56 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Firmware suggestion
Replies: 1
Views: 3999

Re: Firmware suggestion

Yeah, we've talked about that too. Envisacor has been busy with the new API firmware so some of these feature requests are piling up. We agree, it doesn't make sense to have it on the status page.
by GrandWizard
Sun Feb 12, 2012 12:40 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: local name and password
Replies: 2
Views: 4464

Re: local name and password

Send an email to esupport@eyez-on.com with your MAC address and sent from your registered email address and we can send a command to reset the password.
by GrandWizard
Thu Feb 09, 2012 3:46 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: nice product.
Replies: 2
Views: 4685

Re: nice product.

Hi, I'm glad you really like the product. In response: 1) I assume you mean panel programming. Not really, there are a lot of technical reasons why this can't be done. The closest thing to what you describe is called DLS. You can obtain this software from DSC. 2) Email alerts orginate at the alertin...
by GrandWizard
Thu Feb 09, 2012 1:32 pm
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: "closed" times inconsistent on local vs portal
Replies: 2
Views: 4468

Re: "closed" times inconsistent on local vs portal

The firmware group confirms that this is a bug. It will be addressed in the next release.

Thanks for pointing this out.
by GrandWizard
Wed Feb 08, 2012 10:56 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: "closed" times inconsistent on local vs portal
Replies: 2
Views: 4468

Re: "closed" times inconsistent on local vs portal

Hi, this isn't normal. Could you email your details including screen shots, if possible, to esupport@eyez-on.com. We can help you there.
by GrandWizard
Wed Feb 08, 2012 9:19 am
Forum: EnvisaLink ( IP100D, IP170D, 2DS, 3, 4)
Topic: Firmware update - EYEZ-ON Website
Replies: 1
Views: 3894

Re: Firmware update - EYEZ-ON Website

Hi, here are some answers. 1. Right now firmware is "pushed" to all the envisalinks when it becomes available. You don't need to do anything. 2. Sure, just email your BETA request to esupport@eyez-on.com. I think they are still taking testers. 3. Communications between the alerting servers...
by GrandWizard
Sat Feb 04, 2012 2:06 pm
Forum: Envisalink FAQ
Topic: When I put "envisalink" into my browser it doesn't work
Replies: 0
Views: 35089

When I put "envisalink" into my browser it doesn't work

This issue is reported more and more these days but unfortunately it has nothing to do with the Envisalink and everything to do with the browser. The Envisalink modules uses the NetBIOS name service which was created by IBM but it is clear that Apple considers this a Microsoft thing and does not sup...