EyezOn Forum

Submit a tech support request from your Eyezon portal under Support

There's a trouble on your system. What is the trouble when you hit *2? Look at your log as well, there should be something there that tells you what is wrong. Sounds like a zone is faulted if you can't arm it.

No, this is not a VISTA panel. It looks like this system is from some company Pittway acquired back in the 90's

Sorry, I've never heard of it. We only support DSC PowerSeries panels and Honeywell VistaP series panels.

oppedahl wrote: ↑Sun Dec 31, 2023 7:57 pm You wrote "The UNO can use any DSC Power Series panel (no NEO, PowerPro, or Classic)". I wonder if you meant to write "The UNO can use any DSC Power Series keypad (no NEO, PowerPro, or Classic)"?

Yes indeed I did. Updated and thanks

No, that is a temporary fix. You must have wireless sensors and one of them is on zone 9. There is no other way for that log entry to appear.

Submit a tech support request and we can look at your telemetry and help you further.

You changed the wrong battery. The error relates to one of your wireless sensors having a low-battery. See your Eyezon log for which one needs to be replaced.

UNO PANEL ROADMAP Many people are submitting the same feature requests so I've been given a list of features that are actively being worked on - *9 and *0 keypad arming options - Programmable periodic test signals - Auto-arm/Disarm options - Full DSC KeyFOB programming support - Fire Trouble - Downl...

UNO Hybrid panel change log: Updated: Apr 18, 2024 1.0.81 - Apr 18, 2024 - Tampers now make partition NOT READY - Bug with fire zones in tamper might cause alarm fixed - Local webpage shows which zones are tamper - Random expansion bus faults fixed - UNO8 PGM Pulse/Fire Reset bug fixed. 1.0.77 - Mar...

Why don't you contact us instead? Maybe there is something wrong with keyholder list?

Submit a tech support request from your Eyezon portal.