Panel: DSC 1832 v. 4.6, Wireless connected via TR5164.
EVL-4 01.01.114
I had a wireless zone report a low battery this morning but the only thing I've gotten from the EVL via TPI was a verbose trouble status, and the only thing that shows on the Eye-zon portal is that the panel status indicates trouble. I have to hover over trouble to see that it's a device low battery. But nowhere can I find what zone it is via the envisalink or the eyez-on portal.
I would have expected there would be better reporting of this information as I believe this would be a reasonably common occurrence/request. Do I have to wait for the battery to completely die to find out which zone it is via the envisalink?
Lack of wireless zone low battery information/notifications/TPI codes
Moderators: EyezOnRich, GrandWizard
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GrandWizard
- Posts: 2321
- Joined: Tue Nov 16, 2010 4:08 pm
Re: Lack of wireless zone low battery information/notifications/TPI codes
That information is not available from the panel. You have to switch to interactive mode on a keypad to see exactly what zone is in low-bat trouble (* 2 * <>)
Re: Lack of wireless zone low battery information/notifications/TPI codes
Ok, Interesting.
FYI, I still have the iControl (Telguard) portal connected. It was able to send me an alert mentioning the specific zone.
(It's connected to the panel via RS-422. I've never been able to find any docs on what protocol is available via the RS422 connection.)
FYI, I still have the iControl (Telguard) portal connected. It was able to send me an alert mentioning the specific zone.
(It's connected to the panel via RS-422. I've never been able to find any docs on what protocol is available via the RS422 connection.)
Re: Lack of wireless zone low battery information/notifications/TPI codes
Update: I got an alert from Envisalerts at midnight last night about the wireless zone with the low battery. I'm glad that I did finally get a low battery alert from Envisalarts and I'm glad that it shows in my Eyez-on portal event log.
I got the Verbose trouble status code on 11/7 at 11:18 (am). (Which is also when I got the alert from the iControl portal). The Envisalert event was 11/14 00:00. I wasn't sure why there was such a big difference in time, but it looks like at midnight last night (11/14) is when the panel put an event in it's log.
As an enhancement request, I'd like to see a TPI code for the wireless zone low battery.
I got the Verbose trouble status code on 11/7 at 11:18 (am). (Which is also when I got the alert from the iControl portal). The Envisalert event was 11/14 00:00. I wasn't sure why there was such a big difference in time, but it looks like at midnight last night (11/14) is when the panel put an event in it's log.
As an enhancement request, I'd like to see a TPI code for the wireless zone low battery.
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dmcwhinnie
- Posts: 2
- Joined: Sat Nov 07, 2015 10:21 pm
Re: Lack of wireless zone low battery information/notifications/TPI codes
I'd like to see the addition of zone low battery in the TPI as well. Seems there have been a few requests for many years on this. If EyezOn can do why can't the TPI?