Duplicate IP detected on network

Information and support for EnvisaLink modules.

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plearoyd
Posts: 1
Joined: Fri Oct 13, 2017 1:50 am

Duplicate IP detected on network

Post by plearoyd »

Just installed the EVL4 and generally it seems to be working fine but I get the error message "Duplicate IP address detected on the network". I thought they were dynamically set. How do I change the IP or find out where the duplicate is?
alexs20
Posts: 6
Joined: Sun Jan 20, 2019 12:33 pm

Re: Duplicate IP detected on network

Post by alexs20 »

Getting the same error. I am sure have no IP address conflicts in my network. Can anyone help with that before i return the item?
GrandWizard
Posts: 2319
Joined: Tue Nov 16, 2010 4:08 pm

Re: Duplicate IP detected on network

Post by GrandWizard »

You should submit a tech support request but really the message means that no return packets are making it to the Envisalink. This is ALWAYS a routing issue with the router and most of the time it is a duplicate IP but it could be any routing issue.
alexs20
Posts: 6
Joined: Sun Jan 20, 2019 12:33 pm

Re: Duplicate IP detected on network

Post by alexs20 »

I see. Btw, it has cleared somehow by itself. No more errors... Weird.
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