Eyezon App been sending Opening/Closing now

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Dixit
Posts: 28
Joined: Mon Dec 03, 2012 5:00 pm

Eyezon App been sending Opening/Closing now

Post by Dixit »

I haven't changed anything on my Alarms or my App settings and noticed ever since updating to iOS 15 to do some beta testing, the Eyezon App been sending me every open and close, Never had this before. Is this something new or a setting I can turn off? I checked the contact settings on Eyezon and couldn't see anything tied to this.
Attachments
Setting for Contact/Phone
Setting for Contact/Phone
Screen Shot 2021-08-17 at 11.45.36 AM.png (72.01 KiB) Viewed 3337 times
Alerts for Open/Close
Alerts for Open/Close
IMG_2370.jpg (862.05 KiB) Viewed 3337 times
GrandWizard
Posts: 2317
Joined: Tue Nov 16, 2010 4:08 pm

Re: Eyezon App been sending Opening/Closing now

Post by GrandWizard »

Those are text (SMS) alerts, not PUSH notifcation alerts. You must also have an SMS contact on your account.
Dixit
Posts: 28
Joined: Mon Dec 03, 2012 5:00 pm

Re: Eyezon App been sending Opening/Closing now

Post by Dixit »

Not following on it being a SMS alert, the icon itself is from the app itself as shown on the screenshot. Ive never had an SMS alert contact from what I remember. I looked at the contacts on my account and they are either iPhone app contacts or email. The first screenshot was the settings of the iPhone app contact.

The ones that have iPhone app contacts don't have a message format at the bottom. Only the emails ones do which are set to FULL.
GrandWizard
Posts: 2317
Joined: Tue Nov 16, 2010 4:08 pm

Re: Eyezon App been sending Opening/Closing now

Post by GrandWizard »

Submit a tech support request from your Eyezon portal and we can have a look at your account.
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