App not working , cannot login

[theozeppos]

Hello from Greece.
I have two houses and two cellphones with the eyezon app monitoring the houses alarm systems. Since this morning the apps do not work and I can't login from a computer or anywhere else . When I try to login in the app I get " wrong credentials" while in the computer i enter username and pass and nothing happens. Thanks for the assistance

[anthmar]

I have the same issue. The app is not working. When using the classic login page on portal is telling me that it is down for maintenance.
https://portal.eyezon.com/EZMAIN/loginc.php

Is there an ETA for when the portal will be back online?
Regards,

[billd]

Same for me... server must be down.

[anthmar]

I see. It just came back UP!
Thx

[billd]

App still down. I was able to log into portal and see my devices.
Located in Iowa.

[billd]

All back up now... would be nice to get notified when things are down avoiding us trying to determine if it is my devices.

[GrandWizard]

We notify customers of all planned outages right here on the forum and there wasn't one recently.

The system does undergo maintenance during the night (UTC-5) so you may have just caught the tail end up an update.

Portal updates DO NOT affect the core Envisalerts service which never goes offline. Alerts and Envisalarms service always continue.