New Router - Can't find EVL

Information and support for EnvisaLink modules.

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ezstuff7
Posts: 7
Joined: Fri Jul 03, 2020 9:44 am

New Router - Can't find EVL

Post by ezstuff7 »

I just got a new ASUS router (which has a new subnet for my local network) and it doesn't see the EVL

I had set up a static IP for the EVL on my prior Netgear router. Can that be the issue?

Help

Thanks
GrandWizard
Posts: 2263
Joined: Tue Nov 16, 2010 4:08 pm

Re: New Router - Can't find EVL

Post by GrandWizard »

If you have set the Envisalink to have its own static IP, then that is your issue. You will need to do a factory reset. See the SUPPORT tab on your Eyezon portal for the factory reset procedure for your version of Envisalink.
ezstuff7
Posts: 7
Joined: Fri Jul 03, 2020 9:44 am

Re: New Router - Can't find EVL

Post by ezstuff7 »

GW
Thanks!
ezstuff7
Posts: 7
Joined: Fri Jul 03, 2020 9:44 am

Re: New Router - Can't find EVL

Post by ezstuff7 »

I plugged my EVL2D into my old router, and turned off the "STATIC IP" in the network screen. Plugged into my new router and no luck

it appears that the EVL must be on a 192.168.1.xx network...

is that the case?

My new router sub net work is 192.168.40.xx

???
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