Area codes on the EyezOn portal

Information and support for EnvisaLink modules.

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DomenicLueilwitz
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Joined: Fri Feb 23, 2024 3:18 am
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Area codes on the EyezOn portal

Post by DomenicLueilwitz »

I have just installed the EVL4 module on my DSC panel, and I am able to access it through the EyezOn portal and app. However, I am not seeing all the zones that I have programmed on my panel. I have 16 zones, but only 8 are showing up on the status grid. How can I fix this issue? Do I need to label the zones on the EyezOn portal or on the local webpage of the EVL4? Do I need to update the firmware or change any settings on the EVL4 or the panel?
GrandWizard
Posts: 2267
Joined: Tue Nov 16, 2010 4:08 pm

Re: Area codes on the EyezOn portal

Post by GrandWizard »

As per the Eyezon User Manual, you need to label all of your zones on the portal for it to know about them.
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