Portal on iPhone problem

Information and support for EnvisaLink modules.

Moderators: EyezOnRich, GrandWizard

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RickSl
Posts: 2
Joined: Sun Apr 21, 2024 8:48 pm

Portal on iPhone problem

Post by RickSl »

Since the updated portal page, I have not been able to arm my system from my iPhone. Instructions say a pop up asks for the pin to arm, but I am not getting that pop up. Block pop ups is turned off on my iPhone.
GrandWizard
Posts: 2277
Joined: Tue Nov 16, 2010 4:08 pm

Re: Portal on iPhone problem

Post by GrandWizard »

Sorry, I honestly don't know what you mean. You are best to submit a tech support request from your Eyezon portal for support.
RickSl
Posts: 2
Joined: Sun Apr 21, 2024 8:48 pm

Re: Portal on iPhone problem

Post by RickSl »

Wow, maybe this forum isn’t what I thought it was.
In case anyone has the same issue, it turns out there is an easy to miss link in the new portal that says “Use Classic Portal”. When I click that I’m able to arm my system remotely.
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