Duo Firmware Update
Moderators: EyezOnRich, GrandWizard
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elkhaircaddis
- Posts: 11
- Joined: Mon Feb 23, 2015 6:43 am
Duo Firmware Update
I have two Duo units, both running version 97 firmware. I am getting a prompt on both units to update to version 100 firmware but despite using the app and a laptop, both units will not update. Anyone else have this issue?
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GrandWizard
- Posts: 2319
- Joined: Tue Nov 16, 2010 4:08 pm
Re: Duo Firmware Update
It sounds like you have the firmware port blocked. Submit a tech support request from the Eyezon portal under support.
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elkhaircaddis
- Posts: 11
- Joined: Mon Feb 23, 2015 6:43 am
Re: Duo Firmware Update
Thanks! I contacted support and they resolved the issue quickly.