Not receiving alerts

Information and support for EnvisaLink modules.

Moderators: EyezOnRich, GrandWizard

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bstillman
Posts: 2
Joined: Sat Jun 04, 2011 12:15 am

Not receiving alerts

Post by bstillman »

I setup under "Contacts" to be alerted of everything, including arms and disarms. I haven't received a single alert yet, although I've probably armed/disarmed the alarm twenty time tonight. Any ideas? Did I miss something when setting it up?
bstillman
Posts: 2
Joined: Sat Jun 04, 2011 12:15 am

Re: Not receiving alerts

Post by bstillman »

I take that back. They're coming through now.
GrandWizard
Posts: 2355
Joined: Tue Nov 16, 2010 4:08 pm

Re: Not receiving alerts

Post by GrandWizard »

New users might experience a delay is receiving alerts for the first time due to a practice many ISPs use called greylisting. When a mail server receives email from another mail server it has never seen before it may block the email as SPAM until the new server retires the transmission sometime later (30 minutes?).

M
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