*29 long range radio programing problem

[smyers119]

Do you have any updates on this issue?

[GrandWizard]

Wait. Either post, or email to support, some pictures of your panel, and the keypad after you hit *29 in programming.

There's got to be something very simple here that we're all missing.

I would also post your question on an Ademco forum like Home Security Store's DIY forum, they might have more answers for you.

[ludoo00]

I still haven't figured it out...
Here are some pictures of the panel and what happens when I try to program *29

pannel

photo1.JPG (49.5 KiB) Viewed 11344 times

after *29

photo2.JPG (23.62 KiB) Viewed 11344 times

after yes

photo3.JPG (22.82 KiB) Viewed 11344 times

[ludoo00]

the last 2 pictures...

after typing 0= quit

photo4.JPG (22.79 KiB) Viewed 11344 times

when verifying #29

photo5.JPG (23.26 KiB) Viewed 11344 times

[smyers119]

Ok, So i finally found why your getting the problem! Working on a solution!

[smyers119]

I am still working on a solution. Is there any possible way you have a IP or GSM device other then the EVL3? Did you install this alarm system? as it may not be next to the panel.

[smyers119]

Just to give you an update I found a updated programming manual, and *29 has been changed from a data entry to a menu entry that is why you can not view it using #, giving it the ability to act as a remote 7720p programming device. Try programming it like this... *29 1,*,* <-(note 2 stars) and then set off your alarm and let me know if it shows up on eyez-on event log that the alarm went off. The only thing that it does not specify is if it is a menu entry only when there is a compatible GSM device installed or if it always acts as a menu entry.


LET ME KNOW IF THIS WORKS!!

Thanks,

Steve

[ludoo00]

Hi!

When I do 1,*,* I have a screen that says "enter * or #"
I tried to set off the alarm: no alert. The only one sent is when I cancel the alarm. It says opening code by user code 2.

Didn't work...

[smyers119]

Sorry,

It might be something eyez-on will have to change in there firmware. I sent GrandWizard the information they need to come up with a solution. It appears this is going to effect any Vista 15p or Vista 20p panel with a prom revision greater then 8.1

[smyers119]

Can you post what you have entered in the following fields: 48,49, 50, 53,54, 55.