Multiple Pages/Emails - Partition Numbers with EVL-3

[gestep]

I installed the EVL-3 on my Vista 20P panel and it appears to work pretty well. I do get pages and emails for all of the events that I set up.

I have the EVL-3 set to send a page to my phone and I set up another user to have an email sent to my email account, so I should get 1 page and 1 email for each event. Here is what I don't understand. For each event, I get 2 pages (should only be 1?) and 2 emails (should only get one?). They are the same EXCEPT for the time (a few seconds apart) and the first page/email lists Partition 1 (correct) and the second page/email lists Partition 3 (incorrect). Here is one example using email:

Security Event: Opening By User Gene
Location: Oak Key Ct
Time: 2013-06-06 02:52:16
Partition: 1

Security Event: Opening By User Gene
Location: Oak Key Ct
Time: 2013-06-06 02:52:22
Partition: 3

I am using only 1 partition. My questions are - how do I get only 1 page/email per event AND why is the 2nd one listing partition 3?

Thanks.
Gene

[GrandWizard]

On newer 20Ps, partition 3 is reserved for the "common" or "global" partition. You are getting two events because your panel is sending two events, one for each relevant partition.

Partition 3 was meant to be used for common areas like lobbies.

Just change your partition mapping for your zones and you'll be good.

[gestep]

GrandWizard

That was exactly it! The Honeywell directions for the EVL-3 list fields *59-*75 (not fields 64 and 69) as "....program them with 11, or keep hitting 1 until you hear 3 beeps.....). Well, I did that for fields 65 and 66, where I should have entered 1 for partition 1 and then 0 for partition 2 and common. I should have been thinking instead of just hitting keys!

Thanks again for the help!
Gene