Using DSC PTK5507 - Away Arm shortcut shows special closing

[pifiu]

I am using a DSC PTK5507 and when using the Away Arm shortcut -which is a shortcut in the home screen without having to use the keypad, the eyez-on module is sending a security event as special closing.

I was wondering if there is a way to submit a request to have it show the correct name? The keypad provides a handful of other options, which I have not tried, but if I provide them, is it possible to have the eyez-on module detect the correct mode selected?

See the attached picture to see how the shortcuts look like.

[GrandWizard]

Sorry my friend but the correct wording for this event is "Special Closing". It is the DSC term for closing without a code.

We only use industry terms as we respect the DIY, and we don't dumb down terms.

Following this event you probably also received a "Armed in Stay Mode"

Will this not suffice?

[pifiu]

Actually now that I think about it, I was asking to see if its possible to show who it was armed by. In which case, it won't be possible because the shortcut arms it without requiring a pin to be entered.

So in retrospect, I guess what I was asking doesn't make sense.

But to answer your question, I deleted the emails and have not used the featured again yet, so I am not sure if I get the email saying armed mode after.

[stevew]

You should have gotten e-mails. I have the same setup as you - and several 5507's as well. I get e-mails with "special closing" each time I arm the system; same with scheduled arming as well...