not receiving notifications

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dkerlee
Posts: 2
Joined: Wed Sep 11, 2013 1:32 pm

not receiving notifications

Post by dkerlee »

I'm able to get both text and email test messages with the PIN number in them to verify. I set both my text and email to notify for every arm, disarm, and everything, but I've never gotten an actual notice.

There is a red error message at the top of my EYEZ-ON Details page that says:

LRR Programming. Check *29 Programming

I am able to arm, disarm, away, off and everything through web, and phone link interface.

I have the Honeywell Vista 20P, Envisalink EVL-3, and the Honeywell 6160 panel.

thanks!
GrandWizard
Posts: 2321
Joined: Tue Nov 16, 2010 4:08 pm

Re: not receiving notifications

Post by GrandWizard »

As it says, check your *29 programming. Part 2 Section 2 of your Honeywell programming.

Without this you won't get any notifications.
dkerlee
Posts: 2
Joined: Wed Sep 11, 2013 1:32 pm

Re: not receiving notifications

Post by dkerlee »

I'm not receiving any alerts to my SMS, or email. Both have been setup and verified via PIN. I'm getting an error message on the Eyezon summary page "Warning: LRR Programming. Check *29 Programming" but my 20P keypad isn't showing any error message. I set the keypad to send alerts for all the different things, and I set the Eyezon to alert me for everything, but still nothing. Homesecuritystore thinks it might be a firmware failure. Any other ideas or things I can try?
billyrusa
Posts: 29
Joined: Fri Jun 14, 2013 8:04 am

Re: not receiving notifications

Post by billyrusa »

You need to program field *29. If I remember right, it is a menu mode. Just follow the menu to enable "Long Range Radio Output".
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