Zone CLOSED 0 seconds ago

Information and support for EnvisaLink modules.

Moderators: EyezOnRich, GrandWizard

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etobian
Posts: 3
Joined: Mon Oct 07, 2013 2:20 pm

Zone CLOSED 0 seconds ago

Post by etobian »

Hi

I have an EVL-3 connected to my DSC PC 1864, and most of it works ok.

The only problem is that in the EVL own web page 2 zones have a status of "CLOSED 0 seconds ago" and the counter never goes up.

The DSC keypad shows the correct status.

Is this a firmware issue?

Thanks
etobian
Posts: 3
Joined: Mon Oct 07, 2013 2:20 pm

Re: Zone CLOSED 0 seconds ago

Post by etobian »

Update: I checked through the command line interface, via telnet:

- The sensor is physically CLOSED.
- The Keypad shows it closed
- Command 001 shows it OPEN
- Command 008 shows counter as FFFF (0 seconds)

Data shown for all other sensors is correct.

Any idea on how to solve this will be much appreciated.
GrandWizard
Posts: 2375
Joined: Tue Nov 16, 2010 4:08 pm

Re: Zone CLOSED 0 seconds ago

Post by GrandWizard »

Request a support ticket.
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