Clearing old history on alerts

Information and support for EnvisaLink modules.

Moderators: EyezOnRich, GrandWizard

Post Reply
glockman49
Posts: 2
Joined: Mon Oct 28, 2013 10:22 am

Clearing old history on alerts

Post by glockman49 »

Does anyone know how to clear old alert history from the web site for the Envisalink 3 ?
GrandWizard
Posts: 2375
Joined: Tue Nov 16, 2010 4:08 pm

Re: Clearing old history on alerts

Post by GrandWizard »

It's not possible right now but it is on the "to-do" list. We wanted to give people the option of downloading the archive as well as deleting the event list.
glockman49
Posts: 2
Joined: Mon Oct 28, 2013 10:22 am

Re: Clearing old history on alerts

Post by glockman49 »

Hopefully that gets built soon. I had my alarm serviced today and the tech cause a ton of alarms.
GrandWizard
Posts: 2375
Joined: Tue Nov 16, 2010 4:08 pm

Re: Clearing old history on alerts

Post by GrandWizard »

Well if you want your log erased, send a tech support request from your portal account and ask for the log to be deleted. We can always do this for you as a one-off.
Post Reply